When it comes to dock operations and warehouse efficiency, the people make all the difference. At Journey, our dock team is more than just forklift operators — they’re the backbone of our fast unloading, safe loading, and positive driver experience.
From the outside, Journey might look like any other warehouse. But step inside — or better yet, talk to one of our dock workers — and you’ll see why we stand out.
We asked our dock team one simple question:
“What does a great day on the dock look like for you?”
Their answers give you a behind-the-scenes look at what makes Journey’s dock operations run smoothly every day:
1. Efficiency and Safety Go Hand-in-Hand
“We work hard and get the job done. We have no mishaps. Efficiency and safety co-exist.”
For our forklift operators, that means following best practices from the moment a truck pulls in. Clear communication with drivers, accurate paperwork, and fast load movement are key.
2. A Positive Work Atmosphere Matters
“A great day on the dock for me looks like a positive work atmosphere.”
A great attitude spreads. Our team’s energy sets the tone for the day — not just for us, but for every driver we interact with. It’s why drivers leave reviews like:
“Great place to deliver to quick unload most definitely will be back.”
“Excellent service. In and out in no time.”
“Fast unloading, 10 mins BOL in hand.”
3. Organization Keeps Freight Moving
“A great day on the dock looks like a safe and organized work environment.”
A well-organized dock means faster turnaround. Drivers get back on the road quickly, and freight keeps moving through the supply chain without delays.
4. Preparation is Everything
“Personal preparation.”
Our team welcomes new drivers, makes them feel comfortable, and plans every move to keep loads moving efficiently.
5. Attention to Detail for Every Truck
No two loads are exactly alike — and our operators know it.
“Work safely and within a timely matter to get drivers out quickly to keep everyone happy.”
Whether it’s a full truckload, partial shipment, or specialized cargo, our dock team adapts, keeps safety first, and gets freight moving fast.
At Journey, our dock operations are built on safety, speed, and service. Every day, our team works to make sure drivers leave saying, “That was the best stop of my route.”
